We will recover any data you may have deleted or lost from your hard
drive/SD or USB flash drive and recover to existing storage devices or media if data loss was
due to a faulty hard drive on your computer. We can also do a system
recovery to a new hard disk drive if your hard drive is faulty and
restore the retrieved data back to the new drive.
If you are about to buy a new computer or need to send back systems
under warranty we can backup/transfer your personal data including
e-mail, photos, music, documents etc. to the new computer or external
Recovery and/or Hard Drive Recovery is not always
possible in all scenarios but in the majority of cases significant
recovery is usually possible if the attempt to recover the lost data is
made soon after the data loss occurs.
Data can be lost in many different ways, the most typical are:
- Hard drive Accidental Deletion, Erasure or Format.
- Operating System Failure or Software Crash.
- Virus or Spyware Infection.
- Malicious or Intentional Deletion, Erasure, or Format.
- Physical Damage to Storage Medium, ie. Scratched CD/DVD.
- Physical Hard Drive Failure or Crash. Catastrophic Hardware
Simple accidental deletion is by far the most common form of data
loss. In most cases if the affected storage device is brought in
immediately following the incident there is a near 100% recovery rate.
The next most common data loss occurs when there has been an Operating
System Crash or System Crash. In this scenario chances are good that the
data is still intact on the hard drive, though it may not be accessible
in the standard way. A near full recovery should be possible in the
majority of cases.
Virus and Spyware infections can also cause system failures and data
destruction. Data recovery in this instance varies depending upon how
much damage has occurred.
Malicious destruction occurs when data is intentionally destroyed or
deleted. Once again, a data recovery in this case will vary depending
upon the skill and thoroughness of the person responsible for the data
destruction. Recovery from this type of loss can range from a 100% full
recovery, to a 0% total loss, depending upon the techniques that were
used to destroy the data.
Typically the most severe data loss occurs when a system experiences a
catastrophic hardware failure. Because this type of data loss involves
physical damage to the hard drive, in some cases portions of the hard
drive can be rendered completely unreadable. To recover data from a
physically damaged hard drive requires very specialized equipment and
techniques which means that this type of data recovery can be fairly
costly. Thankfully, hardware failure is the least common type of data
In every one of these cases, the sooner the affected hardware is brought
in for analysis the better the odds are that a recovery can be made.
Even in the worst case scenarios, partial recovery should be possible.
Typical types of data that can be recovered include but are not limited
to: pictures, music, videos, spreadsheets, databases, letters, and
documents of all types.
are two general categories for Data Recovery:
The hard drive is mechanically sound - it spins
correctly, the operating system recognizes the device, and all of the
mechanical parts inside of the hard drive are functioning correctly.
However, there is some reason that the data cannot be accessed through
ordinary means. (This can include: accidental deletion or format, data
corruption, operating system crash, or miscellaneous lost partitions or
2. Mechanical or Physical Failure:
The hard drive is somehow physically
damaged. Some internal part within the hard drive is no longer
functioning correctly. The hard drive may make clicking noises or is not
recognized by the operating system any longer. (This can be a hard drive
crash or control board failure.)
How hard drive data recovery works:
Logical Failure: The lost data is most likely still intact on the hard
drive unless new data has been written over it. When a file is deleted
or the drive is formatted, the data is not actually removed; the area
where the data was stored is simply reallocated for new data storage and
the file pointers are reset.
Mechanical or Physical Failure: The data may still be intact on the hard
drive platters but is not accessible due to some mechanical malfunction.
Recovering data from a physically damaged hard drive is a very delicate
operation and needs to be performed using specialized equipment and
In the case of either a logical failure or a physical failure there is a
good chance that data can be recovered successfully if the attempt to
recover the data is made immediately after the data loss occurs.
If you suspect your system has experienced a data loss:
The first thing you must do is immediately power down your equipment.
Continuing to use your system after a data loss for any other activity,
even browsing the Internet, can permanently modify and/or destroy your
data. This is the single most important step to minimizing the amount of
damage incurred in a data loss scenario.